Shipping policy
Shipping Policy
Albert Rees Ltd
Website: www.carmarthendeli.co.uk
Shipping Locations:
We ship to addresses within the UK only.
Shipping Methods and Carriers:
We use Royal Mail Tracked 24 for our shipping.
Processing Time:
Orders will be processed within 2-3 business days before being shipped.
Shipping Rates:
We charge a flat rate of £4.95 for shipping on all orders.
Estimated Delivery Times:
Orders shipped via Royal Mail Tracked 24 typically arrive within 1-2 business days from the shipping date.
Order Tracking:
Once your order has been shipped, you will receive tracking information via email and/or SMS to the address and phone number provided at checkout.
Handling of Multiple Shipments:
All items from a single order will be shipped together in one shipment.
Shipping Restrictions:
There are no specific shipping restrictions at this time, but please note that we do not ship internationally.
Lost, Damaged, or Delayed Shipments:
If your order is lost, damaged, or delayed, please contact our customer service team. We will assist you in resolving the issue, but we do not offer insurance on shipments.
Returns and Exchanges:
Please refer to our Returns and Exchanges policy for information on how shipping interacts with returns. Return shipping costs are the responsibility of the customer unless otherwise stated.
Additional Services:
We do not currently offer additional shipping-related services such as gift wrapping or special packaging.
Contact Information:
If you have any questions or concerns about your shipment, please contact us at:
- Email: ham@carmarthendeli.co.uk
- Phone: 01267 231204